Dale Kroop, Director
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Clarion Hotel & Suites WINS 2007 GOLD HOSPITALITY AWARD
For Immediate Release
Hamden, CT October 8, 2007 - The Clarion Hotel & Suites in Hamden, CT has received a 2007 Gold Hospitality Award from Choice Hotels International, Inc. (NYSE:CHH), one of the world’s largest lodging franchisors.
Winners of this award exceed Choice Hotels quality standards for Customer Service, Housekeeping and Product Quality.
This year, all Choice hotels were judged based on a customer focused awards process that measured the hotel’s ability to meet guest needs. The Hamden Clarion Hotel & Suites earned this prestigious award because it was among the top hotels in the Choice family of brands, meeting several key thresholds important to achieving guest satisfaction. First, the hotel scored high marks for cleanliness and property maintenance. Second, they maintained a low ratio of guest complaints. Third, they had no more than one “unresponsive” guest complaint on record over the last year. Fourth, the hotel met or exceeded Clarion standards and fulfilled the promises of the Clarion to consumers. Finally, guest surveys revealed that they were much more likely to recommend this hotel to friends and family following their stay because of the great experience they had.
"The Hamden Clarion Hotel & Suites won this award because of their attention and dedication to providing the highest level of guest service,” said Chuck Ledsinger, vice chairman and chief executive officer, Choice Hotels. “They should feel very proud of reaching this milestone.” Additionally the Hamden Clarion Hotel & Suites scored an exceptional rating this summer in the annual independent quality assurance inspection conducted by LRA Worldwide. The Clarion’s exceptional rating placed it among the top 2% OF 5,400 Choice Hotels worldwide.
Owned and operated by 2260 Whitney Avenue, LLC of New Haven, CT, the Clarion Hotel & Suites hotel features 103 guestrooms and a meeting rooms that can accommodate up to 75 people as well as indoor pool and fitness room, complimentry high speed internet, coffee lounge, 14 executive suites and two presidential suites featuring spa tubs, fireplaces, and separate seating room.
The hotel participates in Choice Privileges, the Choice Hotels rewards program where guests can earn points toward free stays, airline miles or gift certificates while staying at Comfort Inn, Comfort Suites, Quality, Sleep Inn, Clarion, Cambria Suites, MainStay Suites and Suburban Extended Stay Hotel locations throughout in the United States, Canada, Mexico, Caribbean and Ireland.
For reservations, call the Choice Hotels toll-free reservation line at 888.4CHOICE or visit www.choicehotels.com on the Internet. Reservations also can be made by contacting the Clarion Hotel & Suites hotel directly at 203.288.3831.
About Choice Hotels
Choice Hotels International franchises more than 5,400 hotels, representing more than 445,000 rooms, in the United States and 39 countries and territories. As of June 30, 2007, 858 hotels are under development in the United States, representing 67,740 rooms, and an additional 85 hotels, representing 8,007 rooms, are under development in more than 20 countries and territories. The company’s Cambria Suites, Comfort Inn, Comfort Suites, Quality, Clarion, Sleep Inn, Econo Lodge, Rodeway Inn, MainStay Suites and Suburban Extended Stay Hotel brands serve guests worldwide.
Additional corporate information may be found on Choice Hotels’ Internet site, which may be accessed at www.choicehotels.com.
Choice Hotels, Choice Hotels International, Cambria Suites, Comfort Inn, Comfort Suites, Quality, Clarion, Sleep Inn, MainStay Suites, Suburban Extended Stay Hotel, Econo Lodge and Rodeway Inn are proprietary trademarks and service marks of Choice Hotels International.
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