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Dale Kroop, Director
Economic Development and Neighborhood Revitalization
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Hamden, CT, 06518
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Disaster Managers Set Up Shop in Hamden



The Yellow Trucks Are Back in Town


A portion of the old Cott Bottling plant on Welton Street in Hamden is getting a facelift.  ServiceMaster Restoration Services, a locally owned and operated franchise of ServiceMaster Clean, has made 10,000 square feet of office and warehouse its new home.  With a fleet of bright yellow trucks, and a crew of certified restoration technicians and craftsmen, ServiceMaster Restoration Services is ready to respond to any emergency from water and smoke clean-up to total reconstruction—24 hours a day, 7 days a week.


This new franchise of the ServiceMaster Clean network is owned by Guilford residents Demie and Drew Kufta who are no strangers to franchise operations or the disaster restoration industry.  Demie, who is the president of the company,  was formerly the assistant controller of one of the Northeast’s largest real estate franchises.  Drew has thirty years of construction experience, the last fifteen of which concentrated on insurance restoration and reconstruction. 


Neither of these graying baby boomers were ready for retirement, and both were looking for new challenges, when the opportunity to acquire a ServiceMaster franchise appeared.  As Demie put it, “we jumped at the chance to become part of one of the largest and best disaster restoration networks in the country.”  With nearly 70 years of experience, ServiceMaster is a market leader in the disaster restoration industry and has an unparalleled reputation for service, quality, professionalism, and customer satisfaction.   ServiceMaster is also an innovator, and a pioneer in the use of digital technology in the field with proprietary systems unique to the industry.


Becoming a ServiceMaster Clean franchise meant both a financial investment in specific required restoration equipment as well as a large time commitment to learn the ServiceMaster system.   Both principals were required to complete approximately 80 hours of online training and then attend ServiceMaster University in Memphis.  Demie for ten days to master the administrative side of the operation, Drew for a total of four weeks to become certified in ServiceMaster’s procedures and practices.


Upon their return, they assembled a team of industry certified technicians and craftsmen, and trained them all in the ServiceMaster system.  Now they’re schooled in providing the best in customer service, they’re uniformed, background checked, and wearing photo id badges.  The result is a well oiled, well equipped, full service disaster restoration and construction company ready to provide any restoration or reconstruction service required to restore any property to pre loss condition.  A one stop shop, ServiceMaster Restoration Services provides solutions for fire, water, mold, and more; from clean-up and mitigation to repair and restoration.  SRS manages the repair process for residential and commercial projects alike and has extensive experience working with the insurance industry.  The goal is to ensure that property is restored properly, quickly, and that the process proceeds as smoothly as possible. Satisfaction guaranteed.


With more than 4,500 franchise locations around the world, ServiceMaster Clean serves customers through a global network of franchises that provide janitorial services, commercial carpet cleaning, hard surface floor care, residential carpet cleaning and upholstery, and disaster restoration services. The company has more than 70 years of history as a market leader. ServiceMaster Clean is part of the ServiceMaster Family of Brands, one of the world’s largest and most versatile service networks. The company’s brands include TruGreen, TruGreen LandCare, Terminix, American Home Shield, ServiceMaster Clean, Merry Maids, Furniture Medic and AmeriSpec.





ServiceMaster Restoration Services

307 Welton St.  Hamden, CT 06517









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